This Privacy Policy applies to: ishine-cleaning.ca
Last update: June 11, 2023

The respect of your private life is of the utmost importance for ISHINE Cleaning Services who is responsible for this website.
• the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address.
• your rights regarding your personal information.
• who is responsible for the processing of the collected and processed information.
• to whom the information is transmitted.
• if applicable, the website’s policy regarding cookies.
This Privacy Policy complement the Terms and Conditions that you may find at the following address: https://ishine-cleaning.ca/privacy-policy/

1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
• Last Name
• First name
• Mailing address
• Postal code
• Phone and/or fax number
• Occupation
The personal information we collect is collected through the collection methods described in the following section.

2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
• Website registration form
• Other: Electronic Signature Platforms
We use the collected data for the following purposes:
• Contact
• Other: Security and Identification purposes


3. SHARING OF PERSONAL INFORMATION
The personal information collected by the Website is not transmitted to any third party and is processed only by us.

4. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: For the duration of the business relationship existence, plus two years for security and reference purposes.

5. HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Ionos Inc, Chesterbrook, Pennsylvania located at the following address: https://www.ionos.ca
The host may be contacted at the following phone number: +1- 866-991-2631
Personal information we collect, and process is transferred to the following countries: USA.

6. CONTROLLER
a) Controller
The “Controller” is: ISHINE IT Support. The Controller may be contacted as follows: info@ishine-cleaning.ca

The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.
b) Obligations of the Controller
The Controller is committed to protecting the personal information collected, to not transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.
In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.

7. RIGHT OF OBJECTION AND OF WITHDRAWAL
You have the right to object to the processing of your personal information by the website (“right to object”). You also have the right to request that your personal information does not appear, for example, on a mailing list (“right to withdraw”).
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
• The user must submit a request to info@ishine-cleaning.ca to request removal of their personal information.

8. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
• The user must submit a request to info@ishine-cleaning.ca to request removal of their personal information.

9. SECURITY
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
• SSL (Security Sockets Layer) Protocol
• SET (Secure Electronic Transaction) Protocol
• Access management – person authorized
• Access management – person concerned
• Network surveillance software
• Automatic backup
• Digital certificate
• Username/password
• Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions.